Contact us

The Tuscany Region Telecommunications Network

The Tuscan Regional Telematics Network (RTRT network) Help Desk can already be contacted at the address help-desk-rtrt@rete.toscana.it. For general information, and for RTRT network users, the Help Desk at the TIX Service Centre can be contacted via the following channels:

  • Toll Free: 800 15 57 15 (land line and mobile networks)
  • E-mail: staff_at_tix.it
  • Fax: 055 34 27 399

The Help Desk is open all day Monday to Friday from 9am to 5pm, and on Saturday from 9am to 1pm.

Accredited Internet Service Providers (ISPs) can contact the desk for information at the following e-mail address: tix_at_rete.toscana.it

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